Shipping policy

Processing Time

All orders are processed within [3–5 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer [standard, expedited, and international] shipping options.

Note: Delivery delays can occasionally occur, especially during peak seasons or due to carrier issues.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s). The tracking number will be active within 24 hours.

Damages

Pixel Dust is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping, Duties & Taxes

International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pixel Dust is not responsible for these charges if they are applied and are your responsibility as the customer.